Shipping policy
Shipping Policy
Thank you for shopping with Elenvarra. We are committed to delivering your order as quickly and safely as possible.
Free Shipping
We proudly offer free shipping on all orders worldwide.
Order Processing Time
All orders are processed within 2–3 business days after your order is placed.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.
Shipping Times
Once shipped, orders typically arrive within 6–10 business days, depending on your location and carrier availability.
Please note that shipping times are estimates and are not guaranteed.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, if available.
Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Elenvarra is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us at:
Email: elenvarra.shop@gmail.com
Store Name: Elenvarra
We will do our best to assist you in resolving the issue with the shipping carrier.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item(s) and packaging.
Policy Updates
Elenvarra reserves the right to update or modify this Shipping Policy at any time without prior notice.